Customer Service

Methods has state of the art technology centers that include machines, training facilities, spare parts and engineering support strategically located across the U.S.

Unmatched Service and Support

To make sure every problem finds a quick solution, Methods has developed an ‘umbrella’ of support services. Methods’ sales and support centers work with an extensive national network of distributors and EDM dealers to offer the technology solutions demanded by machine shop owners. The company offers quick response times with knowledgeable and dedicated staff and factory trained engineers. The unique blend of seasoned engineers and young talent and a 15 year average level of experience guarantees the service department’s high level of customer satisfaction. From preventative maintenance and spindle repair, to quick on-site response time, this is what gives Methods a distinct edge. The service department provides installations, repairs, training and phone support to maximize and maintain machines’ capabilities.

Methods’ headquarters has a large facility, including over 125,000 square feet of applications, sales, service and a showroom featuring a full range of operating machines. The company has immediate access to the engineers who actually designed the machine and can dispatch service engineers to handle problems and retrofits on location. With 27 servicemen stationed at the headquarters and 10 on average per Methods’ location, Methods is able to service their customers’ needs in no time. Every day, their staff of technical representatives are on the road or in flight to handle on site repairs, maintenance and installations. The company’s commitment to service is far from perfunctory. The service department is committed to continuous improvements, and making things right no matter what it takes.

Recent News

Methods Machine Tools Introduces OKK High Precision Vertical Machining Center for Die and Mold Machining.

7/23/2020

Methods Machine Tools, Inc., North America’s foremost supplier of leading-edge precision machine tools and automation, has introduced the OKK VB53a Vertical Machining Center (VMC) that is ideally suited for die and mold machining. The high-speed OKK VB53a features a range of features which minimize vibration and maximize accuracy, resulting in superior surface finishes for high-end…

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Methods Machine Tools Introduces High Precision Nakamura  Multitasking Machining Center with World’s Shortest Tool Spindle

7/23/2020

Nakamura JX-250 offers Large Machining Area Envelope, More Methods Machine Tools, Inc., North America’s foremost supplier of leading-edge precision machine tools and automation, has introduced the Nakamura-Tome JX-250 High Performance Multitasking Turning Center which offers the largest machining area envelope in its class for high precision milling and turning of complex parts. The ATC-style Nakamura…

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Methods Machine Tools Offers High Precision YASDA 5-Axis Machining Centers for Automotive Manufacturing

5/28/2020

Methods Machine Tools, Inc., North America’s foremost supplier of leading-edge precision machine tools and automation, offers 5-Axis YASDA machining centers for a range of industries, including automotive. The YASDA PX-30i 5-Axis High Precision, Automated Vertical Machining Center has a recently increased automatic tool changer capacity of up to 513 tools, and features exceptional quality and…

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Mission Statement

Methods Machine Tools will enhance the value of our customer experience at every level of our organization. We will accomplish this by providing innovative, world-class products backed by customer-focused services and support. Our goal is profitable growth through exceeding the expectations of our customers
every day.

About Us